Archive for November, 2007
Bye bye Live Mail
There was this hype around the whole Live Mail launch recently with a flurry of mails hitting my inbox.
I went and got a live id since I got one I liked. Tarun happened to crib to me about Live mail client around the same time so I went and installed it to see what [...]
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What you do or don’t do ends up making news.
For example ? This
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Change Management
My dad has an old LG Reliance phone. The one that Reliance launched it’s services with. It’s old and has a severely limiting feature set. For example- No camera, no web browser ,no color screen and so on. The batteries been changed a couple of times and still dies on occassion, but he’s gotten used [...]
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Tags: gyaan, Work
On customer service
These days we are getting feedback on the Beta/Release candidate builds of XP SP3 we shipped to some customers.
While looking through the feedback and formulating the questions to ask the customer , I constantly try to put myself in their shoes. Let me explain why-
If for example I call up my broadband provider with a [...]
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Tags: gyaan, Work